FAQ & Contact - The Duke of Edinburgh

Contact

Address:
204 Ferndale Road
London, SW9 8AG

BOOKINGS

 

Under 18’s
Under 18’s are permitted on the premises Sunday – Thursday until 7pm. Then on Friday & Saturday it is until 5pm, if larger sporting events are on this may be brought up earlier to ensure the safety of under 18’s. The manager’s decision is always final.

Access Alternatives
All of us at the The Duke Of Edinburgh, welcome customers who may require accessibility assistance. It’s helpful to us if we’re able to provide customers with accessibility information in advance, so everyone is best prepared for your visit.

If you would like to make an enquiry about any of the following, please email us at info@dukeofedinburghpub.com.

  • Parking – Paid parking is available on Acre Lane Car Park which is a 10 minute walk away from the Premises. This car park is open from 7am to 8pm apart from event days at O2 Academy Brixton when it is open until midnight.

Guide dogs welcome.

The Manager will do their best to ensure that whenever customers with accessibility requirements are present at The Premises, adequate arrangements are made to ensure their safe evacuation in the event of an emergency, and that they are made aware of these arrangements.

Recruitment
We’re an expanding company with plenty of opportunities for bright and enthusiastic staff. If you’d like to work at Duke Of Edinburgh, email your CV to info@dukeofedinburghpub.com

Complaints Procedure
In the first instance, if you’re in the pub, do ask to speak to a manager.

If you’re not happy with our response, or you’re unable to speak with a pub manager, please contact us on info@dukeofedinburghpub.com as soon as possible. We’ll get back to you as soon as we can and at the latest, within seven days.

Email: info@dukeofedinburghpub.com

How do I book a table at The Duke?

If you’re looking to make a booking then always head to our bookings page and make an enquiry there.

If you’ve already made a booking, the first point of call is always to respond to your confirmation email – should you not have one you can email us: bookings@dukeofedinburghpub.com

Just some info for your visit at the duke:

  • Please be aware, we do not have commentary on for any sports showing outside due to licensing stipulations – commentary is only available inside.
  • We hold space for all of our bookings and their guests for up to 1 (one) hour. If your guests arrive later they may be subject to entry queues if the pub is at capacity.
  • All bookings require a £25 card authorisation for all groups. This will only be charged if you fail to arrive for your booking.
  • We operate on a first come, first serve basis for all bookings – so we always recommend completing this as soon as you can.
  • The garden always closes at 21:30 (unless we’ve got some sort of screening on!)
  • No children are permitted in the pub or garden after 5pm on weekends, 7pm during the week.